Legal Information

Privacy Policy

SyntaraxWorks respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

Data Controller: SyntaraxWorks, Avenida de Galicia, 8, Piso 5A — 15004, A Coruña, A Coruña, España, España.

Personal Data We Collect: We may collect personal identification information (Name, email address, phone number) and non-personal identification information (Browser type, IP address, operating system) when you interact with our site.

How We Use Your Data: To improve our services, send periodic emails regarding your order or other products and services, and to process transactions. Your information is not sold, traded, or transferred to outside parties.

Data Security: We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure.

Your Rights: Under the GDPR, you have the right to access, rectify, or erase your personal data. You may also restrict processing or object to processing. Contact us at [email protected] to exercise these rights.

Retention: We retain personal data only for as long as necessary to provide the services requested. Data is securely deleted when no longer needed.

Cookies Policy

SyntaraxWorks uses cookies to enhance your experience on our website. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information.

Types of Cookies We Use: Essential cookies for site functionality, analytics cookies to understand how visitors interact with our website, and preference cookies to remember your settings.

Managing Cookies: You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you disable cookies, some features may be disabled.

Third-Party Cookies: We may use third-party services (Google Analytics) that collect information anonymized and aggregated. These services have their own privacy policies.

Refund Policy

At SyntaraxWorks, we strive to ensure customer satisfaction with all our services. However, due to the nature of digital services, refunds are handled under specific conditions.

Eligibility: Refund requests must be made within 14 days of purchase. Services that have been fully delivered and accepted are not eligible for refund. Partial refunds may be issued for incomplete work based on project milestones.

Process: To request a refund, contact us at [email protected] with your order details and reason for the request. We will review your case and respond within 5 business days.

Exceptions: Custom development work that has been completed and delivered is non-refundable. Services that violate our terms of service are also ineligible.

Terms of Service

Welcome to SyntaraxWorks. By accessing our website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

Services: SyntaraxWorks provides web development, design, and consulting services. All services are provided "as is" without warranty of any kind.

Intellectual Property: Upon full payment, all intellectual property rights for custom work developed specifically for the client are transferred to the client. SyntaraxWorks retains rights to pre-existing frameworks and tools.

Limitation of Liability: SyntaraxWorks shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of our services.

Governing Law: These terms shall be governed by and construed in accordance with the laws of España. Any disputes shall be resolved in the courts of A Coruña.